Privacy Policy

Last Updated: September 1, 2025

This Privacy Policy describes how Kramer and Sons Plumbing, Inc. (referred to as “we,” “us,” or “our”) collects, uses, and discloses information when you use our website [Your Website URL] (the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

1. Information We Collect

We may collect various types of information directly from you through a contact form or other form you fill out out on our website to provide and improve our Service to you. Examples of Personally Identifiable information we may collect from you include: First and Last Name, Home Address, City of Residence, Zip/Postal Code, Email Address, Phone Number(s), and website usage data.

Usage Data

Examples of usage data we may collect include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are pixels, beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics. Information collected from our advertising partners.

Personal information we collect from our advertising partners may include your demographic information, your online search history, and geographic location.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

2. Use of Data

Kramer and Sons Plumbing, Inc. uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
• To fulfill any other purpose for which you provide it
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• To provide you with notices about your account/subscription, including expiration and renewal notices, email-instructions, etc.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
• In any other way we may describe when you provide the information
• For any other purpose with your consent

3. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States] and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Kramer and Sons Plumbing, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

4. Email and Text Message Communications

If you wish to unsubscribe from any of our email campaigns, simply click the Unsubscribe link at the end of any marketing email messages you receive from us.

If you wish to stop receiving text messages from us, reply STOP or UNSUBSCRIBE to any text message you receive from us. For more information, see our Mobile Messaging Terms and Conditions available at https://kramerandsonsplumbing.com/terms.

5. Disclosure Of Data

Business Transaction

Kramer & Sons will not share personal contact information with third parties for the purpose of marketing. If Kramer and Sons Plumbing, Inc. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Kramer and Sons Plumbing, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Kramer and Sons Plumbing, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Kramer and Sons Plumbing, Inc.
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

6. Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

9. Privacy Rights

You may have the right to request access to the personal information we have about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at skramer@kramerandsonsplumbing.com.

10. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: skramer@kramerandsonsplumbing.com
• By visiting this page on our website: https://kramerandsonsplumbing.com/contact.