Kramer & Sons Plumbing Heating & Air Conditioning Code of Ethics

We Take the Privilege of Working With You Seriously

Looking for a plumber you can trust? At Kramer & Sons Plumbing Heating & Air Conditioning, we operate our business on the principles of honesty, professionalism and genuine care for our customers. Whether you invite us into your home or company to do business, we take this privilege seriously. Our goal is always to exceed your expectations and to build long-lasting relationships with customers like you.

The Principles We Strive to Abide By

At Kramer & Sons Plumbing Heating & Air Conditioning, our commitment as a company is to:

• Serve you with competence
• Deliver to you what we promise
• Meet technical codes or better
• Provide you with personalized service
• Respect your home and property
• Take care of our employees
• Provide our employees with sufficient training
• Uphold high-performance standards
• Stand behind our work
• Interact with you with integrity
• Serve you with professionalism
• Charge you an affordable rate
• Protect the health and safety of our community

We are honored to have been the recipient of the Angie’s List Super Service Award for seven consecutive years—2007, 2008, 2009, 2010, 2011, 2012 and 2013. We have pride in our past and faith in our future!

When you are looking for a local, family-owned company, Kramer & Sons Plumbing Heating & Air Conditioning is who you can turn to with confidence. We gladly offer our customers complimentary estimates on fixture replacements or larger jobs.

If you would like to learn more about why we are the Alexandria plumbers you can depend on to get the job done right, don’t hesitate to call us today at (703) 360-6400.